Communication is the key to success.
You may not realize it, but the language you use, your tone of voice, and your body language all factor into how your message is received by those you are speaking with. Without knowing it, a bad mood you were in may have trickled into a conversation and left some confusing undertones that changed the meaning behind your message.
I get it, not every bit of communication goes as planned. I also get that it’s hard to be self-aware enough to realize when you are not communicating as effectively as you could be. In order to ensure the work we do at Linkus Group goes smoothly, I’ve laid out these tips for the team to use in order to be effective in their communication that you can follow, too:
Check Yourself Before You Wreck Yourself
Before approaching someone, take a minute to think about the headspace that you are in. For example, you can ask yourself, “am I in a good place to have a productive conversation right now, or am I in a bad mood because of something that happened an hour ago?” By being honest with yourself, you may find that you need to take some time to switch mindsets before heading into your next conversation.
Be Straight About Where You’re At
If you’re in a bad mood but don’t have time to reschedule the conversation, let the person you are speaking with know that there is something on your mind, but that you are present to hear what they want to discuss. The worst thing you can do is lie and say that you’re fine, or be disingenuous, because your body language or tone could give you away and leave a bad taste in the other person’s mouth. You will have a much better conversation if you are open and honest and the person may even suggest postponing the conversation to a better time, for the benefit of you both.
If you end up having a conversation that didn’t go as planned because you were not in the right headspace, follow up with the person or people you spoke with and let them know what was going on. Be honest about the situation and explain that the mood had nothing to do with them.
If you’d like to discuss communication tips and tricks, (candidates, this is beneficial for nailing an interview/employers this is helpful for attracting the right talent), I’d love to talk to you. Give me a shout at Kathryn@linkusgroup.com.
Chief Communications Officer, Kathryn Ducey